At Truth Peptides, we are committed to providing high-quality research peptides and ensuring a reliable experience for our customers. Due to the specialized nature of our products, this Return & Refund Policy explains our procedures regarding order issues, returns, and refunds. By purchasing from our website, you agree to the terms outlined below.

Research-Use Products Only
All products sold by Truth Peptides are intended strictly for research and laboratory purposes. They are not approved for human consumption, veterinary use, or medical application. Because of this, all sales are considered final, and we do not accept returns or exchanges once an order has been processed and shipped.

Order Accuracy
We take great care to ensure that orders are fulfilled correctly and that product descriptions, quantities, and specifications are accurate. Customers are responsible for reviewing their order details before completing the purchase. Orders placed with incorrect information, quantities, or product selections cannot be altered after processing.

Damaged or Defective Items
In the rare event that a product is damaged or defective upon delivery, please contact us immediately through our Contact Us page. Provide your order details, description of the issue, and any supporting images. We will review the information and, if applicable, work with you to provide a suitable resolution, which may include replacement or credit at our discretion.

Lost or Missing Shipments
Truth Peptides ensures secure packaging and works with reliable carriers to minimize shipping issues. If your shipment is lost or does not arrive within the estimated delivery time, please contact us via our Contact Us page. We will investigate the situation with the carrier and assist in finding the best possible resolution. Customers are responsible for ensuring that the shipping address provided is complete and accurate.

Refunds
Due to the research-use nature of our products, refunds are generally not provided. Refund consideration may only be given in cases where there is a proven error on our part, such as shipping the wrong product or defective merchandise. Any requests for refunds must be submitted promptly and documented through our Contact Us page. All refund approvals are at the sole discretion of Truth Peptides.

Cancellation Policy
Orders cannot be canceled once processing has begun. If you need to make changes to an order, please ensure this is done prior to final submission and payment. For assistance, you may contact us via our Contact Us page, and we will confirm if modifications are possible before processing.

Customer Responsibility
Customers are responsible for handling and storing peptides upon delivery in accordance with proper laboratory standards. Truth Peptides cannot be held liable for improper storage, handling, or misuse after the product has been delivered.

How to Contact Us
For questions, concerns, or issues related to orders, shipments, damaged products, or refunds, please contact us through our Contact Us page. Our team is committed to reviewing all inquiries and assisting you with your research-related needs as efficiently as possible.

Policy Updates
Truth Peptides reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page, and the “last updated” date will reflect the most recent revision. Customers are encouraged to review this policy periodically to stay informed about our procedures.